Nine Mirrors

Legal

Terms & Conditions

Effective August 17, 2026

These Terms & Conditions (the "Terms") are an agreement between Rapid Technologies LLC ("Rapid Technologies", "we", "us"), located at 11166 Fairfax Blvd, Fairfax, VA 22031, and the salon, barbershop, or individual professional ("you", the "Salon") using Nine Mirrors (the "Service"). By creating an account, starting a trial, or using the Service, you accept these Terms on behalf of your business.

1. The Service

Nine Mirrors generates AI-rendered hairstyle previews from photographs you upload during a consultation. Previews are illustrative decision aids, not photographs of a finished result. They are a guide to shape, length, and colour on a particular face. We do not warrant that any rendered style is technically achievable on a given client's hair, and the professional judgement about what to cut remains yours.

2. Eligibility and accounts

  • The Service is for business use by professionals aged 18 or over.
  • You are responsible for everything done under your salon's credentials, and for keeping those credentials confidential to your staff.
  • Clients do not hold accounts. Client-facing share links are tokenized pages your salon generates and can revoke by deleting the consultation.

3. Client photographs — your responsibilities

You upload photographs of your clients; we process them only to provide the Service. You represent and warrant that for every photograph uploaded:

  • you have the client's consent to upload their photograph and to generate AI previews from it, including a side/profile photograph where used;
  • the person photographed is your client (or you), and is not a minor without the consent of a parent or guardian;
  • your collection and use of the photograph complies with the laws that apply to you, including any biometric-data or portrait-rights laws in your jurisdiction.

Our handling of photographs — private storage, metadata stripping, automatic deletion — is described in the Privacy Policy, which is part of these Terms.

4. Acceptable use

You must not:

  • upload photographs of any person without their consent, or use the Service to generate imagery of a person for any purpose other than a genuine hair consultation;
  • attempt to identify, harass, embarrass, or deceive anyone using generated previews;
  • resell, sublicense, or provide the Service to third parties outside your salon;
  • probe, overload, reverse-engineer, or interfere with the Service;
  • use the Service to violate any law.

We may suspend or terminate access for violations, with notice where practicable.

5. Previews, metering, and fair use

  • Plans include a monthly preview allowance; each rendered tile consumes one preview (a side view consumes a second).
  • Unused previews roll over one calendar month and then expire.
  • Preview allowances have no cash value and are not redeemable or transferable.
  • We may apply reasonable rate limits to protect the Service for all salons.

6. Fees and billing

  • Subscriptions are billed monthly in advance at the plan prices published on our site, plus applicable taxes.
  • You may cancel at any time; cancellation takes effect at the end of the current billing period, and you keep access until then.
  • Refunds are governed by the Refund Policy, which is part of these Terms.
  • We may change prices with at least 30 days' notice; changes apply from your next billing period after the notice.

7. Intellectual property

  • We own the Service, its software, design, and style catalogue.
  • You (or your clients, as between you and them) own the uploaded photographs. You grant us a limited licence to host and process them solely to provide the Service.
  • Generated previews are yours to use for the consultation and with your client. We claim no ownership over them.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AI-GENERATED IMAGERY CAN BE INACCURATE; YOU ARE RESPONSIBLE FOR HOW PREVIEWS ARE PRESENTED TO CLIENTS.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR REVENUE. OUR TOTAL LIABILITY ARISING OUT OF THE SERVICE IS LIMITED TO THE FEES YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW.

10. Indemnification

You will indemnify us against third-party claims arising from photographs you upload without the required consent, or from your use of the Service in violation of law or of these Terms.

11. Termination

You may stop using the Service and cancel at any time. We may terminate for material breach that remains uncured 14 days after notice, or immediately for violations of Section 4. On termination, consultation data is deleted in line with the retention terms in the Privacy Policy.

12. Governing law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-laws rules. The state and federal courts located in Fairfax County, Virginia have exclusive jurisdiction, and both parties consent to venue there.

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified by email or in the product at least 14 days before they take effect. Continued use after the effective date is acceptance.

14. Contact

Rapid Technologies LLC, 11166 Fairfax Blvd, Fairfax, VA 22031 · support@ninemirrors.app · 703.336.5350